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Frequently Asked Questions

Your Questions Answered

Welcome to our FAQ section! Find answers to common questions about our outpatient physical therapy for seniors in Maryland, including conditions we treat, insurance coverage, appointments, and more. Contact us for any additional inquiries. We're here to help! 

What conditions do you treat?

Our experienced therapists are trained to treat a wide range of chronic medical conditions commonly seen in seniors. This includes but is not limited to musculoskeletal conditions such as osteoarthritis, chronic pain, and post-surgical rehabilitation. We also address issues related to balance and fall prevention, gait abnormalities, flexibility limitations, and postural concerns. Our comprehensive approach aims to improve mobility, functional independence, and overall quality of life for our elderly patients. Contact us to learn more about how we can help address your specific condition and tailor a personalized treatment plan to meet your individual needs.

What types of health insurance do you accept?

At BE Rehab, we understand the importance of affordability and accessibility of our services for our patients. Currently, we accept Medicare and Medicaid health insurance plans. Our team is experienced in assisting you in determining the amount of coverage provided by your insurance plan, and we are committed to working with you to make the most of your benefits. Please contact us so we can verify your insurance benefits and confirm that we can provide therapy services to you. We strive to ensure that our patients receive the quality care they need while navigating the complexities of health insurance coverage.

Do I need a doctor’s referral?

Short answer, you don't need a doctors referral to start physical therapy.  In the state of Maryland, the law allows you to be evaluated and treated by a physical therapist without needing a referral from a doctor. This means that you can start your treatment right away without any delays. However, rest assured that we will still collaborate with your doctor after evaluating you in order to establish a comprehensive plan of care that is tailored to your individual needs. Your health and well-being are our top priorities, and we are committed to providing you with the highest level of care without the need for a doctor's referral.

Do you have a clinic?

At BE Rehab, we specialize in providing physical therapy services to seniors in the comfort of their own homes. We do not have a traditional clinic, as we believe in delivering care that is convenient and accessible for our patients. Our services are currently available exclusively in Maryland, and we also partner with Independent Living Facilities, Assisted Living Facilities, and Adult Day Cares to assist their residents/clients in improving their quality of life. Our team of skilled and compassionate therapists are dedicated to helping seniors achieve their functional goals in a familiar and comfortable environment.

Does Medicare cover physical therapy?

Yes, Medicare B does cover skilled physical therapy. Medicare typically covers 80% of the costs for qualified physical therapy services, with the remaining 20% being covered by your secondary insurance, if applicable. At BE Rehab, we are experienced in working with Medicare and can assist you in determining your insurance coverage. Our team will work closely with you to ensure that you receive the maximum benefits from your insurance plan, so you can focus on getting the care you need to improve your health and well-being. Contact us today to learn more about our services and how we can help you navigate the insurance process.

What can I expect in my evaluation appointment?

Your first appointment with BE Rehab will be an evaluation. You can expect a comprehensive assessment administered by one of our licensed physical therapist. This initial visit will typically last approximately one hour, and your physical therapist will start by reviewing your medical history, diagnostic tests, and any recent events that may have contributed to your current condition. Your evaluation will include an assessment of your functional deficits, pain level, posture, as well as an evaluation of your flexibility, strength, balance, and endurance. Based on the findings of the evaluation, your physical therapist will develop a personalized treatment plan tailored to your needs and provide you with clear expectations for your recovery. 

What do I need to start physical therapy with BE Rehab?

First, you will need to provide us with some important information prior to scheduling your evaluation appointment. This includes your insurance cards, doctor referral (if applicable), any available medical records, and a photo identification. It's also helpful for us to have your primary care physician contact information. After the evaluation, we will discuss your case with your doctor to ensure coordinated care and establish a plan of care that meets your specific needs. Our goal is to provide you with the highest level of care and assistance throughout your physical therapy journey.

How do I request for a copy of my medical records?

If you need to request your medical records from BE Rehab, please email our Medical Records Department at Our team will be happy to assist you in obtaining your records in a timely manner. We understand the importance of your medical information and will ensure that your request is handled with utmost confidentiality and professionalism.

Who can I contact if I have a compliance question?

If you have a compliance question or need to report any violations, concerns or issues, please don't hesitate to reach out to us. You can contact us via email at We take compliance seriously and are committed to upholding our code of conduct and ethics. You can report any violations, conflicts of interest, illegal activities, discrimination, harassment, workplace violence, theft, fraud, safety, health, environmental issues, or privacy concerns to our dedicated compliance team. Rest assured, your report will be handled with strict confidentiality and addressed in a prompt and appropriate manner. 

What precautions are being taken against COVID-19?

At Be Rehab, your safety is our top priority. We have implemented strict COVID-19 precautions based on CDC guidelines to ensure your well-being during your physical therapy sessions. As COVID-19 is still present, we take it seriously and are committed to minimizing the risk of exposure while providing you with the care you need to maintain your independence. 

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